Job Title: Product Content Co-Ordinator
Business Area: 1st Class Holidays Limited
Location: This role is based out of our office in Manchester - Trafford House, Old Trafford, Manchester, M32 0RS - Easy accessible via train/tram, bus and car (Free Parking). However, we offer a hybrid approach of working with a mixture of home-working and office-working.
About us:
We are a Manchester-based award-winning Holiday Company, specialising in tailormade holidays to Canada, the USA, South Africa, Islands, Australia and New Zealand. Established more than 27 years ago, our passionate team of management and staff have a genuine love for what they do: making people’s dream holidays become a reality. We have first-hand experiences of the destinations we offer; the advice and tips we can give you are based on a reliable wealth of knowledge that we’ve garnered from our own travels.
The Role:
Product Content Co-ordinator is required to join the Product Team within a highly successful tour operator. The position supports our Product Managers, assisting them in all duties, key being ensuring our internal systems and website accurately record all the content for all holiday products and services across all our destinations. The role will interface with the Product Team and IT to help and support the business in driving sales.
Key Responsibilities:
- Be responsible for the accurate initial loading of all travel products into our back-office system and website, including copy content, imagery, and pricing for both brochure and non-brochure products.
- Maintain systems loaded content, imagery, and pricing, ensuring all data is always kept up to date and any changes are promptly updated.
- Inform internal teams on product changes and updates in a timely manner.
- Report to Product Managers and other departments as appropriate when any product changes occur that may affect any reservations that are confirmed and yet to travel.
- Assist Product Managers as needed, including (but not limited to).
- Be the first point of contact for internal departments regarding product related questions and queries.
- Liaise with suppliers as needed regarding product changes, enquiries, and reservation questions.
- Assist with brochure production, including copy writing, proof reading and pricing.
- Creating promotional offers for internal & external marketing.
- Cover for product managers as needed
About You:
We are looking for a positive individual with experience and passion for selling tailor-made long-haul holidays. Previous experience working for a retail travel agent or long-haul operator would be an advantage.
Skills & Experience:
- Be responsible for the accurate initial loading of all travel products into our back-office system and website, including copy content, imagery, and pricing for both brochure and non-brochure products.
- Maintain systems loaded content, imagery, and pricing, ensuring all data is always kept up to date and any changes are promptly updated.
- Inform internal teams on product changes and updates in a timely manner.
- Report to Product Managers and other departments as appropriate when any product changes occur that may affect any reservations that are confirmed and yet to travel.
What you'll get in return:
• Holidays – 25 days plus Bank Holidays. Plus, one extra holiday for every year of service - up to 5.
• PERKS Benefits Platform – access to discounts and cashback with hundreds of retailers.
• FAM Trips Opportunities.
• Casual Dress Code.
• Commission Incentives.
• Free Parking.
• Access to staff travel discount websites.
Contract / Working Hours:
Full-time (38.75 hours per week 8.55 am – 5.40 pm). Monday to Saturday. Please email your CV to [email protected] with a cover letter giving details of why you think you may be suited to this role and your salary expectations.
No agencies, please.
